I was not sure what to expect...
I was not sure what to expect as far as the room size since it was an American hotel chain in Japan and I booked a double for me, my wife, and my 2-year-old. I called Ahead to give my Starwood Gold member number and upon arrival I was upgraded to a larger room so I don't know what size the double would have been. We were on the 25th Floor and had a great view of the city and mountains. Access to the train and the subway was very convenient. We used the subway to travel in and out of Sapporo and Odori Park area where the ice festival is held in February. The hotel is not located near these areas but the subway is easy to use. There is plenty of shopping nearby as well as a grocery stores and fresh food markets. Our upgraded room had an American style bathroom with tub which was great for our child. We had a king size bed and were provided a crib upon request once we arrived. The bed was firm but that seems to be the standard in Asia. The hotel staff was excellent and they truly know what makes a "service industry" successful. One night at 23:45 our daughter woke up with a fever. I called the front desk and got a thermometer but the temp was in celcius. I called and the manager converted the degrees for me and asked if we wnated a doctor. We wanted some children's tylenol and the manager made some calls but there was no tylenol in Sapporo (buying medecine is quite different in Japan so be sure to travel with some, as long as it is legal -- some U.S. over-the counter medecines are illegal, check entry restrictions). Fortunately another guest from Hong Kong overheard me and had some children's Tylenol and he gave it to me. The staff was concerned and were happy someone could help us. Some on staff do not speak English but they always find someone that can and have them call you back. There are day ski trips that are arranged at the hotel as well that seem really reasonably priced. The drive on the bus is about 1.5 hrs. This hotel is everything you would expect in a Sheraton and I would recommend it if you want a good price and don't mind using the subway to get t more centrally located areas.
