I have stayed at other hotels in...
I have stayed at other hotels in Tokyo, but for me this was the best.
The location is wonderful. Now that the subway has been enhanced with place names in English it is not difficult to find your way around, and the Shinjuku stations, so close by are a perfect starting point.
Service was very good, and all the stff in reception, and on the end of the phone, had a working knowledge of English.
Late check in and late check out - again no problem.
The post office is close by with ATM facilities with an English help button, but amount s are limited so you may have to make 3 or 4 withdrawls to get what you want.