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Keio Plaza Hotel Tokyo  

2-2-1 Nishi-shinjuku Shinjuku-ku Tokyo View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 215 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
5/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

215

 

Room prices from

Updating Rates

 

5/6

rating

Phenomenal service! Housekeeping would even wash our...
Phenomenal service! Housekeeping would even wash our baby's bottles and bowls on request! Front desk gave us presents for her too. Very professional, friendly and attentive. Beautiful hotel. The Premier suite we were in was very luxurious and spacious. Great location in a lively area. Great stay!
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4/6

rating

very good...
very good
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4/6

rating

The hotel and service was excellent. But...
The hotel and service was excellent. But I was disappointed that I had to pay for checking out an hour after the checkout time.
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5/6

rating

A very well located hotel with good...
A very well located hotel with good access to Shinjuku station, a very stylish room and overall friendly staff. The breakfast buffets were not as good as in some other business hotels, and the service of breakfast staff not very attentive. We may not have read the info properly pre-arrival and expected a swimming pool, however this is not open in winter. Nevertheless, for the price it was more than reasonable. Would definitely recommend!
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5/6

rating

We stayed in a 3 bed room...
We stayed in a 3 bed room (2 queen single beds and a fold out bed) in the superior south wing for a few nights. The room was perfect for us being tall (6'4") and the beds werent a problem for us length wise. There was plenty of space in the room for us to put our luggage which included snowboard bags. Considering we needed a 3 bed room the price was very competitive. Staff were friendly and spoke English well. Keio Plaza is in a good spot, maybe 10 mins walk to the Shinjuku subway.
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6/6

rating

Excellent location Service superb, would certainly stay here...
Excellent location Service superb, would certainly stay here again
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5/6

rating

A tremendous Hotel. Very well positioned in...
A tremendous Hotel. Very well positioned in Shinjuku district 5 minutes from the biggest train station in Tokyo. Facilities in the Hotel were exceptional from a complete breakfast selection, to the Restuarants and bars ( 35 in total) throughout the Hotel. Of the ones we experienced, they were of high quality and very good service. Shops and artwork throughout the Hotel also added to the general ambience of the place, and information and assistance from the staff was on the whole excellent. The surrounding district was the Skyscraper area, very clean and well maintained, and all in all was an excellent place to holiday. I Would recommend this hotel, and I did not think the rooms weere any smaller than I have experienced having stayed in other big Cities.
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6/6

rating

second stay in this hotel - this...
second stay in this hotel - this time in main tower with lovely newly refurbished rooms. Staff very helpful, as always for Japan. The hotel was very busy due to their proximity to the start of the Tokyo marathon but we still got a high level of service. Breakfast a mix of japanese/western, more of former than latter -can still get your eggs cooked though! 5 minutes walk from Shinjuku station along pedestrian way so easy access to subway, shinkansen and narita express -if you follow the signs; back to hotel by following signs for the Tokyo Metropolitan Government building which is across the road and from there you can get excellent (free!!) views of Tokyo and fuji-san if you are lucky!
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5/6

rating

Room space is great! Very convenient, mins walk...
Room space is great! Very convenient, mins walk to Shinjuku Station. Hotel provides transportation to Disneyland & Disneysea. Booking of coach to Airport is easy and fuss free. Great selection for breakfast in hotel.
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6/6

rating

I love to stay Keio Plaza hotel...
I love to stay Keio Plaza hotel everytime. First day, it was cold and we just found aircondition so we felt cold. next day we realized there are worm air form aircondition. I hope they have those information in the room. and I am wondering is there any membership point. it was second time to stay there and whenever I have chace to go Toyko I will stay there. Thank you! Sarah
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