Hotel Rose Garden Shinjuku, Tokyo
8-1-3 Nishi-shinjuku, Shinjuku-ku, Tokyo, 160-0023 Japan
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Overall Hotel Reviews
Based on 7 reviews
less helpful
Receptionists are friendly, however, female receptionists are comparatively less experience and not keen on helping us when we seeked assistance in checking the flight schedule after we check out.
On April 29th there was no breakfast...
On April 29th there was no breakfast before 7 hours in the morning. My limousine bus departure was at 7.
So i had to leave the hotel without breakfast for wich I had paid in advance There was no restitution.
Found the hotel easily as it is...
Found the hotel easily as it is situated less than a minutes walk from nishishinjuku station, or a 15 minute gentle walk from Shinjuku station, most of it on a overground walkaway (towards the police station).
The room was clean and although smaller than european or american hotel rooms, but more than adequate. It had a double bed, small table and chair, bedside table, minibar and tv. All the tv channels are Japanese only, but we didn't go to Japan to watch tv.
The bathroom was compact, but had bath and shower and a toilet complex enough to warrant instructions on the bathroom wall, but as first time travelers to Japan the electronic toilet was just another exciting culture difference.
The hotel is really convenient for Shinjuku and the station. Found the staff friendly and English speaking, although most hotel information in the room, room service menu etc were all in Japanese only.
There is a McDonalds nearby and an am/pm and 7/11. If you haven't been to Japan before the stations and trains have signs and announcements in English, but fast food places, shops etc. Sometimes you might be lucky and a member of staff might speak English, but we did a lot of pointing, which seemed quite acceptable.
We had never been to Japan before and had the impression that the Japanese are very reserved, ni eye contact on trains and so on, but what we found was that on occasions that we were lost in the vastness of Toyko everytime a Tokyoite would approach us as offer help in good English, we met some lovely people who were extraordinarily friendly to a couple of lost foreigners ( I doubt you'd get that in London!)
We very much enjoyed the stay at...
We very much enjoyed the stay at the Rose Garden.
The location in Shinjuku / Tokyo makes it perfect to visit the modern admin center of the city , with the City Hall and 6 blocks of buildings above 200m!
In the reception, there were some difficulties iwth English first, but the attention and hospitality was great nevertheless! Too bad our price did not include breakfast, so we did not enjoy food there...
In particular in the reception, there was a girl who was such an excellent host, that she manage to negotiate a Japanese Calligraphy class specially for my and my wife, a meeting point, a good price, and write all in a letter overnight ... .this was one of the best experiences in Japan
Good hotel. Very well located. Great value...
Good hotel. Very well located. Great value for the money.
The room was small but modern and...
The room was small but modern and exceptionally clean. It was a 10-15 minute walk to Shinjuku train station which is disappointing however there was a subway station right next door (not included on the Japan rail pass). The restaurant was very good and even does a discount for dining whilst staying there. Very good overall.
When I have booked the room I...
When I have booked the room I asked for a double bed-room with a queen size bed. I noted on the hotel accomodations that it was possible to choose for a semi-double room and for a double room; obviously I choosed for a double room paying quite 100 euro more respect to the semi double room ( We were 2 persons ). When I arrived at the hotel ,a lady at the reception told me : "Here is Mr. the key of your semi-double room". Immediately I said " I reserved a DOUBLE ROOM and NOT A SEMI-DOUBLE room! I will check anyway the size of the bed." When I realized the side of the bed and the location ( the right side of the small bed was completaly attached to the wall of the room and so it was impossible for the second person to get up without passing on the body of the other person on the left side bed ), I came back to the reception complaining. They told me they hadn't in their hotel any semidouble room and that the room I had was a double room. ( I remind you when I arrived they told me: " here is your semidouble room ").
I think there it enought to have back to have the money I paied more. What do you think ?
Thank you
dr. alfredo virgone
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