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Hotel Asia Center of Japan, Tokyo  

8-10-32, Akasaka, Minato-ku View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 41 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
6/6
Family friendly
4/6
Value for money
5/6
 
 

AsiaRooms.com reviews

41

 

Room prices from

Updating Rates

 

6/6

rating

Overall excellent
The staff where very friendly, and willing to help with translations. The room was clean and the bed was very comfortable. The room was in the annex, which is part of the main building, however it was at the back, so the view was good and very quiet. No traffic noise. The hotel is located close to Aoyama-itchrome subway, so very convenient, very close to Shibuya and a quick subway ride to Ginza area as well. Great hotel for the price.
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6/6

rating

Great value and service
All staff speak perfect English, which is so helpful in Japan. Also, bottled water is complimentary and it's in an excellent location not far from stations, restaurants, and cafes.
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6/6

rating

Great hotel for singles and couples visiting Tokyo
I have nothing but high praises for this hotel. The smoking is fully under control, and I had a room that was fully smoke-smelling-free. There was a little strange smell at the entrance into my room, but the rest of the room didn't have that. Everyone who worked there were extremely professional. When I entered the lobby on my first day, they already knew who I was. The free breakfast is fantastic! The breakfast is a combination of western and Japanese. The single room is probably too small for most people, but it was fine for me. There weren't any drawers for my belongings, so I had to leave them in my suitcase, and place the suitcase in the closet. The location is fine - about a 7-minute walk to Aoyama Twins where the Tokyo Metro station is located. But, if you have a lot of luggage, the walk may be too much. The area is very quiet, but expect some construction next door to continue through November 2011. The lobby offers free bottles of water - all you can handle! The Internet access is wired-only in the rooms; suggest bringing a longer and better quality cat-5 cable for your laptop. The restaurants within a 5-minute walk are great - CoCo Curry House, Family Mart, and about a dozen other quick to fine dining locations. This will be my choice of hotel to stay at each and every time I visit Tokyo!
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3/6

rating

When you advertise a double room, we...
When you advertise a double room, we assume it is going to have 2 beds for 2 people. When you request a triple room because you have 3 people, you expect 3 beds and not a sofa bed. We paid a full adult amount for 3 people and only got 2 beds with one small couch. You need to re-evaluate how you market your rooms. We spent 2.5 hrs. the evening of arrival stating we both called and requested a triple. They continued to tell us they would try to accomodate us and after 3 people evaluated it they all said the same thing...no but it was 2.5 hrs. No compensation, no I am sorry, no nothing. They just kept us in the lobby waiting. We had to go to sleep and asked if they could work it out the next morning and no one even contacted us. They could care less about customer service. We would never see that type of service anywhere else.
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6/6

rating

The service was great, the staff most...
The service was great, the staff most helpful and friendly, and the price was right. Add to this your wonderful breakfast buffet, and I would not hesitate to recommend your hotel to any sort of traveler. Thank you for making our stay so enjoyable.
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6/6

rating

Very well located hotel, clean, big rooms,...
Very well located hotel, clean, big rooms, nice breakfast and very polite and helpful service. A great value for the price. I definitely would go again to this hotel.
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5/6

rating

nice hotel in very good location and...
nice hotel in very good location and still affordable. very friendly and helpful staff. the only downside: all rooms have now breakfast included which led to higher rates (compared to our first stay in 2007)
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4/6

rating

Excellent location and great value for Tokyo...
Excellent location and great value for Tokyo
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5/6

rating

Very nice hotel, and they have free...
Very nice hotel, and they have free water in the lobby which is a very nice feature. Close to the subway and nice english speaking staff.
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5/6

rating

Good breakfast buffet, helpful staff, pleasant room....
Good breakfast buffet, helpful staff, pleasant room. Good value in Tokyo. I didn't think I could find a good hotel way under $200.
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