This is the best hotel ( a...
This is the best hotel ( a real western one) in Japan that my family have stayed so far. Everything was perfect from the prompt & efficient check in, checking out and not to mention the wonderful seaview room that they gave us. Nothing was wrong with inside the room except that the extra bed was a bit too short for our teenage son. He loved the comfortable room so much that he was asking us to extend our stay at the hotel which was something we wished we could do but cant due to work commitments.
They really provide 5 star hotel services which was something out of our expectation. The front office staff were so friendly with my son's enquires in english on the location to a certain place. They even printed out the info in english for us, and all the while doing it with a smile on their face.
My family will definitely come back to this hotel again if we are ever in Yokohama. We had a wonderful stay with good memories.
Read full Monterey Yokohama, Yokohama review
Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly