when i was checking in, the front...
when i was checking in, the front desk officer told me that she'll be giving us an upgrade!!!! yehey!!! the room was great, spacious and clean. big bathroom and clean too! seems like the hotel was well kept. the corridors were clean. the buffet could use some improvement though... more options probably. the casino was a disappointment though. very few slot machines and to top it off some were not working. they have a shuttle to and from the ferry terminal which is a plus. overall, the experience was good!
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Summary
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5/6
Customer service
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4/6
Cleanliness of accommodation
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5/6
Quality of room
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5/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly