Mutiara is a over rated 4 stars...
Mutiara is a over rated 4 stars hotel. Had a few unplesant encounters with the registration booth staff. (yeap, A FEW. I have stayed here several times) the one reason why i keep going back is that the location is just too good to be true. Walking distance to holiday plaza, 3 mins cab ride to daman market, and 5 mins to the causeway. The room is pleasantly clean, however improvements can be made in the toilet, particularly the bathtub. In terms of rooms and toilets, it clearly loses to Hyatt. Howver, Hyatt's location isn't that good which makes helluva difference.
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Summary
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Not Rated
Customer service
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Not Rated
Cleanliness of accommodation
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Not Rated
Quality of room
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Not Rated
Value for money
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Not Rated
Quality of food
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Not Rated
Family friendly