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Le Grandeur Palm Resort, Johor Bahru  

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Overall Hotel Reviews

5/6

rating

Based on 35 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
4/6
Quality of room
4/6
Quality of food
4/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

35

 

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5/6

rating

Peace & Quiet
Had wonderful times with my in-laws & children. Played bowling and also went swimming. Spacious room. The resort provides shuttle service to JPO. Staff are friendly. Didn't expect the iron & board in the room so no worries if your clothes are crumpled. Night time you can checkout the shops at the small town. There are durians, seafood, burgers etc. Overall it was nice.
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Posted by S. Osman, Singapore on Dec 2011
 

5/6

rating

The spa was the biggest disappointment. We came here for Mandara Spa but was still hopeful to see Le Spa. However, many of the services were non-existent due to unavailability of therapists. Housekeeping was quick to come and clean the room but they removed all of our towels (even though we had not indicated a need to have any change) without any replacement till 3 hours later. There was no ala carte available @Ishwara Restaurant even though the buffet spread was already grossly depleted. We had to succumb to room service, which serves similar food from the ala carte menu. We do not see why the restaurant could not accommodate our ala carte needs. We like the bowling alley and Olympic size swimming pool though. In addition, the staff are really nice and the rooms are comfortably sized and decorated.
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Posted by Ms M. ITHNIN, Singapore on Oct 2011
 

6/6

rating

Fantastic resort
Excellent service to meet personal needs. Thank you very much for giving us such a creative birthday surprise, special thanks to Wayn. We truely enjoyed our stay and definately will be going there again for a weekend gateway.
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Posted by Mrs Wu, Singapore on Oct 2011
 

5/6

rating

Service is excellent. Food is expensive. Lounge and pool are good.
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Posted by L. Ong, Singapore on Sep 2011
 

5/6

rating

a good place to relax
the room is big, quite nice place.
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Posted by Ms Y. WU, Singapore on Aug 2011
 

6/6

rating

Nice place
Superb. But the gift shop closed earlier than the stipulated timing w/o any notice.
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Posted by Ms N. Iskandar, Singapore on Jun 2011
 

3/6

rating

Cool Getaway
I requested for a connecting room but was not available. A lil bit of disappointment though. But overall the rooms are spacious n clean. Food is very expensive, but can easily be assessable at the nearby Aero Mall,where Senai Airport is situated. There's coffee bean, secret recipe, KFC, marry brown and of coz..Mc donalds. We spend most of the time at the sports and recreation department where all the fun is. We won third prize in the Father's Day Bowling Tournament organized by the country club. We really enjoyed our stay there. Will definitely come back again next time.
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Posted by Siti norhaizah Binte kusni, Singapore on Jun 2011
 

3/6

rating

Prior to my stay, the staff arranging my transport to the resort was very efficient and service rendered was great. They took the trouble to call me on my mobile to make sure their email reached me. There was some technical problems with the internet connections and our emails didn't seem to reach each other then. On our 2nd night, there were a few group check-ins and the small Japanese/Chinese restaurant was fully booked by them for dinner. The coffee house was closed and only the seafood restaurant was opened. We had no other choice of food outlet in the resort. Good thing was, while exploring the resort earlier, we discovered a small cafe at the leisure block which was meant for golfers. We had to rush there as it was almost 7.30pm and it closes at 8pm.
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Posted by Ms Sng, Singapore on Apr 2011
 

4/6

rating

Family Resort
Our family have been coming here since It was called Sofitel, then Mercure and now Le Grandeur, be it for church camps or family retreats. We have become so comfortable with this resort that it is like our second home. The environment is friendly, warm, and definitely fun for recreation. Once again our stay this time was proved to be comfortable, restful and fun. Our only problem is that the restaurants are pretty pricey and the food isn't that great. So we always end up looking for local food elsewhere, which can be a little hassle. So as far as the dining is concerned, it does not attract us.
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Posted by Mr Lai, Singapore on Apr 2011
 

6/6

rating

Perfect getaway
Everything is gd n its really value for money. I will try the suite for my next coming trip to tiz hotel again... Cheers
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Posted by Khairul Amri Bin Md Salleh Md Salleh, Singapore on Dec 2010
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