A disappointing family holiday
My holiday at Seri Malaysia Johor baru was a disappointing one. Firstly, the room is not really clean. The carpet has a few patches of stain (don't know what of stain). The plugs is insufficient. We need the plug to charge our phone. the hotel has only 1 plug for the TV and 1 plug for us boil water and if I'm not mistaken, I have to take out the fridge plug for me to boil water. The most disappointing one is from the time I check in, I have feedback to the reception that my room telephone line was not working and until I check out, the phoen line cannot be used. In fact I have inform them several times, the first day itself I told them 2 times, the next day when I go down for breakfast I also highlighted to them about my phone line but no one came to look at the phone line. I was thinking of making claim back for my money as the service is really bad. I have paid for the hotel & service and this is what I get. The breakfast item is very limited, not much variaty that you can eat.