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Hyatt Regency Kinabalu, Kota Kinabalu  

Jalan Daluk Salleh Sulong, Sabah View this hotel's location on a map
 

Overall Hotel Reviews

5/6

rating

Based on 75 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
5/6
Quality of food
4/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

75

 

Room prices from

Updating Rates

 

4/6

rating

We stayed at the 9th floor facing...
We stayed at the 9th floor facing the sea. We had 2 rooms connecting. Both rooms are with balconies and a great view of the sunset. The hotel provide 5 stars service, professional and friendly staff. The furnitures and carpet need changing though. They looked old and dirty. They feel like 3.5 class. And the balcony and glass door need upgrading, not 5 stars.
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5/6

rating

For Hyatt group hotel, this Hyatt Regency...
For Hyatt group hotel, this Hyatt Regency at Kinabalu is definitely their lower class hotel. I have read that it is only 3-4 stars hotel, however, I think it's worthwhile to try staying in one of the Hyatt group hotel. I expected an elegant room furnished with classy furnitures. I should have lowered my expectation. The room was so so. It was big and spacious though. However, the furnitures were a bit outdated. Also, from my room, I could see a mouldy exit door. The management should take notice of that. I rented a car, there were not enough parking space. However, the staff could help us park a car and we could collect the key from them afterwards. The above mentioned were the downsides of this hotel. The service was great. I took a Club Room, so breakfast, tea break, and access the liquor (5-7pm) was free. I could feel the privilege. The staff was helpful. The location was excellent. It was at City Center, near Little Italy restaurant (favourite choice for meal time) and other shopping centers. I expected a PC in the room actually, but I could surf at the private lounge (Club Room's privilege) if I really needed the internet. For relaxation without worries to work, Hyatt hotel is a good choice (No PC in the room means you can focus on resting the whole day!)
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6/6

rating

Very clean hotel, the staff were polite...
Very clean hotel, the staff were polite and very helpful. Convinence location just 15 mins walk from town center and nearby the promenade. But the decoration is quite old. BTW, its value for money will stay there again.
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2/6

rating

Not really a five start. Breakfast was...
Not really a five start. Breakfast was good, location a bit out of it (away from the good restaurants/shops), cleaning/replacing all towels was a constant reminder for service staff. Pool was quite average. Try to get a room above floor 8 for a good view but some rooms have a half sized window so it can be a hassel to change rooms. I think there is better value elsewhere so I was disappointed the Hyatt name did not live up to it's reputation.
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6/6

rating

Enjoyed our stay at this hotel...
Enjoyed our stay at this hotel , the rooms were a good size, the staff were very friendly and the facilities were excellent. The location is also good, with many restaurants and shops within short walking distance, although it is situated on the water front it is more like a city hotel, so if you are looking for a beach hotel this may not be for you. Had a great stay would highly recommend this hotel.
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6/6

rating

All hotel staff we encounterred were extremely...
All hotel staff we encounterred were extremely friendly and helpful especially the Duty Manager (on 28/1/09), Emily. The Japanese restaurant has a fantastic ambient and serve high quality food. The only shortcoming (just slightly) was breakfast spread or choices was a bit limited. Overall, worthy of a definate 5/5.
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4/6

rating

i was shocked that 5 star hotel...
i was shocked that 5 star hotel doesn't have dressing table and comb. maybe only my room #811 doen't have? i booked seaview room. but if you don't mind seaview, you can stay cheaper room without seaview. bcz the seaview is not so gorgeous from this hotel. In this area, you really don't need cling to seaside hotel. bcz there's no beach infornt. you only can see local markets. And breakfast buffet was not bad only. Tea and coffee was not hot at all.
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4/6

rating

Not bad hotel in a good location,...
Not bad hotel in a good location, especially if you're going to the islands off KK, the ferry terminal is walking distance. Good selection of places to eat around there too. The rooms were a bit tired for a hyatt but we got the room cheap so didn't expect much. Breakfast not too bad. For the price we paid, it was pretty good value.
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6/6

rating

really worth for money,, even this is...
really worth for money,, even this is Kota kinabaru where's much nature around, feel like spending time in the hotel without going out out side,, great breakfast, nice view from seaview room. i stayed with my friend in a connectable room, i heard some voices from the next room,,, at night.... that's the only one point i should've been care of choice of my room...
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4/6

rating

Good Service but room furnishing are outdated...
Good Service but room furnishing are outdated
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