Novotel Kota Kinabalu 1Borneo
TB-00-01, 1Borneo Hypermall
Jalan UMS, Kota Kinabalu, Sabah
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Overall Hotel Reviews
Based on 20 reviews
wonder this is really a four star hotel
first of all, I found ants all over in my room, but the house keeping person come with a bottle of "shieldtox" ready to spray my room. secondly, i was requesting for king size bed, end up the room with 2 single bed joining..
General comment
The front reception had upgraded one of my room as they are unable to provide us the room with king size bed as requested during my booking. Appreciated that.
However, upon the cleaning process where the house keeping staff took away the towels, they didn't replenish where we need to call them to send.
There were no newspaper given to us during our 2 days of stay.
Breakfast buffet
The guest room was great. However the breakfast period was from early morning to 10.30am, and at around 10.25am all the food was being cleared (quickly), so anyone arriving at 10.25am didn't have much of a buffet available. The clearing should be done around 10.45am so guests arriving at the later time will still be able to enjoy the buffet without having to ask staff if they could have some of the food they had just taken off.
Kota Kinabalu in Dec
For those who're looking to stay in a value for money place, Novotel is highly recommended. The service from the staff is great, very family friendly such as a playroom at the lobby.The upkeep of the place is perfect, with a bathtub in the standard room that I stayed in. Amazing view from the room that I had.
It's situated right beside a megamall which sells international brands like "CK Jeans", "Levis", "Adidas" and also local outlets like "FOS" and "Parkson Grand".
It's only about 12-15mins drive from the main shopping and eating area, taxis are readily available below the hotel, costs about RM30 per trip for 6 persons.
It's situated right beside a megamall which sells international brands like "CK Jeans", "Levis", "Adidas" and also local outlets like "FOS" and "Parkson Grand".
It's only about 12-15mins drive from the main shopping and eating area, taxis are readily available below the hotel, costs about RM30 per trip for 6 persons.
Rooms were nice. Staff are very helpful. However, the breakfast was below average....
Location is great with their biggest mall just within the building...
Location is great with their biggest mall just within the building...
welcome getaway.
exelent location, exelent service, very enjoyable , recomend & would stay again.
The Food is great!
At first i was a bit disappointed because check in standard time is suppose to be 2pm but we waited till 2.30pm because the room wasn't ready yet at 2pm. But the our disappointment replace with satisfactory when we arrived to our room. Our room located next to the gym at sixth floor and its make us easy to access the gym and the swimming pool can be reach by going up just another floor by stair or lift. The swimming pool is simple and have two pools, one for children and the other one for adult...
We was very satisfied with the hotel's breakfast at square cafe/ restaurant. :)
We was very satisfied with the hotel's breakfast at square cafe/ restaurant. :)
Room could be a little bigger. Efficient service-- on 3 occasions we required help from maintenance and service was rendered almost immediately. Staff were all very polite.Breakfast spread was sumptious. We enjoyed our stay.
I found that the pillow is not comfortable, there is a room for improvement. Overall is still good...
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