Courtyard Hotel 1Borneo, Kota Kinabalu
G-800 1Borneo Hypermall, Jalan UMS, City Center
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Overall Hotel Reviews
Based on 13 reviews
We dont like at all staying at this hotel,the room is to small,.dont have the make up table,the instant coffee or tea is not provided in the room,the air cond is like not functioning. Overall,the hotel is not as good as it is described. This is the first and last we stay here, not worth it at all for your money,the price is quite expensive for the service you get. I've ever stay at a better room which is cheaper than thos hotel at kk.
Way out of town and a pain to get to town from there. Breakfast only catter for Asians. 2 day, I was waiting for fried eggs for 45 minutes and gave up. Everytime you ask the staff anything, they either don't have it, or don't know. Rooms are clean, but the basic ones have not even coffee/tea facilities in them!!!???
poor customer service and complicated layout
i book the hotel due to its proximity to 1Borneo hypermall
Location wise it is very near to 1Borneo .
I book a room with no window view, design is contemporary, and quite small.
The lighting is using yellow type light-no white light and with no window the room appear quite "dark"
for sleeping purpose still ok, however overall experience-including the corridor-very minimum lighting , give impression that the hotel is quite dark...
Another contributing factor i believe is due to 1 of the light near the entrance was not on (spoiled).
Bedsheet is clean, though i notice a bit of tear ~1cm at one part...
i consider these hotel is quite new, however looks like maintenance/house keeping not up to standard as i noticed at the showerroom/wash basin, at corner/edge side kinda moldy (those brown color dark spot)...
Room equipment, suprisingly it come with iron and hair dryer, but i did not see list of price for any of the service/item (exp: which is complimentary, and what is the charge for other facilities).
Welcome note- is 1 A4 sheet- photocopied- hence does not look good.
.My package come with free welcome drink plus dinner/lunch and breakfast.
Front desk, only give me breakfast voucher, only upon enquiry it acknowledge the dinner/lunch .
Originally offer to deliver the voucher to my room, yet till dinner time no voucher delivered and no welcome drink (though i did ask during check in). End up i need to get the voucher from front desk myself. Come dinner at the so call Elusion cafe (furniture-table, sofa quite old and not well maintained), the waiter/supervisor welcome me, but upon knowing that I come for free dinner voucher, tell me that i can only ordered: 1soup of the day, 1fruit juice (very diluted), and 1 fried rice/mee/bee hoon. This staff very lack of customer service and keep telling me that I am not entitled for the buffet (that night there is buffet function from other group). The skill is very lacking and sound rude.
Breakfast also does not have many variaty.
Hotel is overrated
Whoever created the photos for the rooms in this hotel did a very good job. It is terrible in real live. So dont bother. Ohh and the rooms with windows only has a brick view. So that is absolutely useless. It is just like having a room without a window.
congratulation
Everything is nice............congratulation court yard hotel....
Value for money.
Value for money hotel. We stayed at the room without any window. It feels kind of odd though but since we know we won't be spending much time in the room as we arrived late evening and checking out the next morning, so its OK.
Breakfast was good and view of the roof-top restaurant is really nice !
Breakfast was good and view of the roof-top restaurant is really nice !
OK
Hotel is ok. Nonetheless, a little upkeep and maintenance on the rooms would be lovely.
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