Citin Hotel Pudu, Kuala Lumpur
No. 36, Jalan Pudu
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Overall Hotel Reviews
Based on 25 reviews
Sub standard service.
The mattress is very hard,you can feel the spring on your back.Room smell of cigarette smoke.
The breakfast sucks,and below standard.They did not bother to top up the food during the breakfast time in he the cafe.People had to request them for food went the food runs out.The service staffs were very lazy,to check that the food are readily available during breakfast.
Good hotel
i categorized citin as good hotel, since its near with bus station, market, etc.
but from the services, need to be improved like office need to be nice & friendly with customer.
Breakfast menu was good, but to standard which is i can found same menu in traditional restaurant and more delicious than from hotel. Breakfast menu only can ate on the hotel cafe only, cant bring to the room.
however, its simple & nice room to stay ...
The room is small and old. cleanliness is O.K. location is quite good.
good location and price
near with china town and bus station, LRT station as well. our prior request were fullfill by hotel staff.
Good for one nignt
The only staff member at the reception was very busy in dealing with telephone calls and customers at the counter all at he same time. That's why it took a little longer than I would prefer to check in late at night. We first were given Superior room instead of Deluxe room we had booked for, and we needed to change rooms. The Superior room was very, very small with no coffee maker or a fridge, so that the Deluxe room felt like real Deluxe! Extra cost was well worth it. The breakfast buffet was surprisingly good with both Asian and Western food. There was also a free wifi at the cafe, but we did not use it so I cannot say how good it was. The travel desk organised the bus tickets for us without any fuss and accepted dollars for payment. This is a low cost, no frills hotel - quickly in and out, so dont expect anything extra.
excellent economic
Its is excellent economic hotel not only for the room rate. It is excellent for i can save taxi fare from airport, i used shuttle bus and its cost only 8MR, the place is excellent because i can go for shopping by walking, the local food, the KFC, the 7-11 shop is under the hotel.
takes time
When im arrived the reception asked when was i booked the room (due date), ridiculous there are booked number, they dont have quick system to check the booking, and it takes lots of time to find it, just waist our time.
But the room average, value for money.
one bad apple
Would have given a higher score but the service in receotion when I checked in , compels me to mark the whole thing down, An Indian guy with a real attitude problem (I'm Indian too) appeared to think that we should wait until he had finished his personal call on the cell phone and was downright rude at times ! I left my luggage in the storage room as the room was not ready and returned to find different staff behind the counter. Was then given a room (meant to be deluxe) which made me wonder whether the standard room was the outside toilet !
Thankfully I got it changed the next morning and everything was OK after that.
This was due to the most efficient person I have seen in all of the hotels that I have stayed at over the years. Did not get her name, but she was from Sarawak according to the guard that I spoke to.
She gets 6/6 and the guy gets 1/6 only because he turned up for work !
Convenient for food and transport as well.
Thankfully I got it changed the next morning and everything was OK after that.
This was due to the most efficient person I have seen in all of the hotels that I have stayed at over the years. Did not get her name, but she was from Sarawak according to the guard that I spoke to.
She gets 6/6 and the guy gets 1/6 only because he turned up for work !
Convenient for food and transport as well.
Perfect hotel to stay at...! Only improvement i see is for the vegetarian breakfast in the morning.
excellent choice for tourist
It is a nice and an excellent hotel and recommended to everyone who want to visit Kuala Lumpur because of its strategic location and its excellent service
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