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Swiss-Inn Kuala Lumpur  

 

Overall Hotel Reviews

4/6

rating

Based on 79 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
3/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

79

 

Room prices from

Updating Rates

 

5/6

rating

One Nite in KL
Hi, checked in and found room was too small. Immediately spoke to Reception staff who promptly found us a much bigger room and without any hassle. The thing is we were just there for ONE night and still they were so accommodating - obviously they have heard of repeat business and recommendations. The location is fantastic - just step out to China Town with all its stalls & eateries. Good comp breakfast. Staff are all so polite and helpful - Malaysian hospitality. Only 6-10 Ringgit taxi ride to Bukit Bintang - don't pay the hustlers who try to get more. A Definite Stay again place. Enjoy !
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5/6

rating

Great location in Chinatown. Pleasant stay. Bathroom need renovating.
Buffet Breakfast excellent.
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4/6

rating

Value for money.
I have stayed here many times and although the hotel is now very tired, the location is good and this time the staff were very helpful and friendly. The sheets are now a bit threadbare and it's time they were replaced along with the old bathrooms. However, I know what to expect and I always get it. For the money it is great value. I will be staying there again in a couple of months time.
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4/6

rating

very convenient place
This is a very convenient hotel. The food, shops, night market, city circle hop-on bus and travel agent are all outside the door. You can imagine it is a very noisy place, even in the very early morning, you can hear people packing up. The hotel TV is veryy old and not working. The elevator works complicated. Staff are helpful. If you want a luxury high class holiday, you''d better choose somewhere else. for short and occupied holiday, here is a good place.
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3/6

rating

Room very small. The room that I stay suprisingly no phone and internet reception at all which is very inconvenience. The location is very good considering petaling street is just back door with lots of food to choose.
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5/6

rating

Great stay in China town
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4/6

rating

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3/6

rating

Very Bad Experiences
I booked a delux room at Swiss in for 5 nights to stay with my wife. When we enter into the room ,we felt very sad and hopeless.Our first thought was, if the condition of delux room was like that what will be the other rooms.Though front desk officer (lady) was good and helpful but The room was very dark, small, uncomfortable bed and very bad condition of toilet. Most important thing old furnitures.Cleanliness of the room is not upto mark. Needs lot of improvement. Then we changed hotel immediately.
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6/6

rating

Good location
Good location of hotel, nearby:
1. Hop On Ho Off Bus
2. Taxi stand
3. Shopping at Chinatown/Petaling street
Only problem - Old Australian man farting whole night can be heard
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4/6

rating

Worth to stay
Cleanliness, customer services and location wide are good, overall worth to stay!
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