Kuala Lumpur Alpha Genesis
I was travelling with 2 friends and we had booked our accomodation several months prior to our stay, Upon arriving, it took an estimated 15 mins to book us in. Our three rooms were on seperate floors, the smoker was given a non smoking room and the non smoker a smoking room. Not helpful when you are travelling as part of a group
Rooms were very dated and could use an update, the cleanliness was a bit of an issue, mine was not to bad but my friends could have done with a good clean.
The location of the hotel and the staff could not be faulted, (I had an issue with the plumbing in my room and it was fixed immediatley)
Value for money it is a good deal, if you can handle the cleanliness issues,
The spa which we were looking forward to was behind a locked door and we were told to go back to reception, not the warm welcome I was looking for, it seemed more of a mens club than a family friendly spa.
Until this hotel has had a good clean and a bit of a update I wont be going again