The room service of Capitol hotel is very good& fast!! Staffs there are very nice & friendly. My husband and I like there so much! Every time we go to KL, Capitol Hotel is our 1st choice.
Capitol hotel is very nice & the breakfast is great. but the room is not very clean as i found a pair of sock underneath the bed. the toliet is very beautiful & different from the other hotel. overall the hotel is cheap & good
Was there for 3 nights and was extremely satisfied with the service. Just had problems ordering breakfast from room service , but other than that it's been wonderful. The location is very centralized and close to so many shopping malls. I'll definitely return there again
could be better if there's free wifi in the hotel room or lobby because there wasn't any. you have to pay to use wifi at all. No complimentary breakfast provided. otherwise its pretty good with safe and nice bedroom. tv has only basic channels.
Room - Clean & Room Service Excellent (except at night, nightlife from Bukit Bintang can be heard) Service - Excellent & Efficient (except during checkout, the bell boy damaged my luggage & I had to replace it at my own cost) Accessibility - Location is excellent for shopping as it is right in the middle of Bukit Bintang. Very accessible to BB Plaza, Sungei Wang, Low Yat Plaza, Time Square, Pavilion
Booked this largely on comments that it was super convenient, located centrally within KL. To an extent, that was true - it was right in middle of bintang area. But what they didn't say was how congested and noisy it was, at all times of the day. Also note the extremely loud music - you can hear it clearly from the room, was just crazy. We had to change our rooms at 10pm at night -- imagine the frustration of packing and unpacking everything when u are already exhausted. Also, no free wifi - only if you dine at the restaurant. Wouldn't be so bad if the food wasn't so bad! Service was inconsistent - concierge was great but not so much the front desk staff. will not stay here again.