The hotel is located at about 300m...
The hotel is located at about 300m from the very last stop on Monorail but is a long way from any sites of interest or entertainment.
The staff are at best indifferent at worst incompetent and downright ignorant, I got out of the taxi ,the concierge just stood and looked offered no help with bags, the receptionist was very poor ,more interested with talking to her friend than checking me in,it took 10mins to get my key. The check out was no better took 2 of them 20mins to check out the person in front of me.
The hotel has around 28 floors served by around 6 lifts all exceedingly slow. The restaurants in the hotel are appalling, service non existent ,food quality disgusting, absolutely no consideration given to western travellers especially with breakfast.
I stay in hotels all over asia and this is about one of the worst in its price range that I have stayed in recently.