The Royale Bintang Kuala Lumpur
17-21 Jalan Bukit Bintang
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Overall Hotel Reviews
Based on 321 reviews
The hotel is in a good location...
The hotel is in a good location within walking distance to the main shopping area.
Breakfast was included and had quite a few options, but no vegemite for us Aussie visitors!!!
The room is of a reasonable size and the bathroom is quite nice with good toiletries also.
We have stayed here both times we have visited KL.
Royale Bintang is value for money. Reception...
Royale Bintang is value for money. Reception staff are exceptionally friendly, but not necessarily productive eg. called them to open up my room safe that was locked by the previous customer, and they promised to do so immediately, but up till the day we checked out [2 nights later], the safe was still locked! But overall experience still slightly above acceptable levels, given the cheap price for excellent location.
Very disappointed with the poor service at...
Very disappointed with the poor service at the front desk. The staff unsmiling face was worsen by the lack of courtesy to inform you that your request for connecting room was not successful. I have to check into the room to find out.
The hidden breakfast voucher at the room key holder was also not informed until you have to approach them again to ask.
Will not stay or recommand to my friend to stay at the Royale Bintang hotel again.
First time staying at your hotel. Overall...
First time staying at your hotel. Overall it is very good for us. Would recommend my friends and relatives to stay
Great location in the midest of Shopping...
Great location in the midest of Shopping district. Good room, Great service. Will Stay again at Royale Bintang.
My wife and I stayed two nights...
My wife and I stayed two nights at the Royale Bintang in november 2005. Room (on 13th floor) was nice, had a decent size and spotless clean. Good breakfast buffet with both asian and international dishes. The location was excellent with only few minutes walk to the many restaurants and shopping malls along Bukit Bintang.
Very good hotel. But very bad hospitality...
Very good hotel. But very bad hospitality from the reception. I just wonder why the Royale Bintang hotel staff in this hotel, specially the receptionist, act like very high person and looked down the customer. I was chek in on 21st May 2005 in the night and the chinesse lady staff, pretty, short hair and slim (I didn't see the name), she didn't smile at all when she served us. And to other customer also like that. Look like she had a bad mood. Actually, I don't want to compare, but now I can say, Indonesia hotel staff are VERY GOOD. They are full of smile, and if you want to work at the hotel, you have to be nice to the customer even you having a problem. Please be attention to Royal Bintang, not only the lady one but all the staff in reception have to smile, I've never seen one of them smile to the customer.
The Royale Bintang Hotel is a good...
The Royale Bintang Hotel is a good hotel, although i think the front desk needs to be jacked up a bit. great location, close to malls and MRT. Will definely stay here again if i am blessed with travelling to these parts again.
Reasonable Price. The Royale Bintang hotel room...
Reasonable Price. The Royale Bintang hotel room is clean and well furnished. An excellent location to local food and shopping. A night stroll along the street coupled with a massage session will ensure you a sweet dream later on.
I enjoy and satisfied during my stay...
I enjoy and satisfied during my stay at the hote.
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