Hotel Maya, Kuala Lumpur
138 Jalan Ampang
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Overall Hotel Reviews
Based on 50 reviews
Great Stay
Hotel was good nice staff & rooms nice clean with all modern futures highly enjoyed our stay & with staining views & grate location to city shopping malls & pubs would stay again
Quite a bad experience
Hotel interiors was getting old - the aircon was very noisy before quietening down a little. First ever hotel we stayed at which a hotel staff entered our room only to forget to shut the hotel door properly. Subsequently, when we reported the case, none of the staff seem concerned with such a lapse in security until we wanted to escalate the matter. Incredible horrifying to come back to your room to see the door not such late at night. Extremely poor experience with Maya hotel and we will certainly not recommend this hotel.
We've got a free upgrade to Junior Suite, and we're really pleased with the spacious room size. Like the fact that the bathroom's clean and huge (love the bathtub). To top off, the breakfast spread had a wide variety and dinner at Still Water was simply delicious! We also enjoyed the Sky lounge, where the view was superb!
However, the view at our room wasn't that pleasing because it faced the cemetery.
Overall, we're pleased with our stay at Hotel Maya!
However, the view at our room wasn't that pleasing because it faced the cemetery.
Overall, we're pleased with our stay at Hotel Maya!
Hotel Maya Rocks!!!
Our stay at the hotel was wonderful. The hotel was very well-maintained, breakfast was good, staffs were polite & helpful, room was clean & nice view of the klcc twin-tower, indoor-pool with warm water c/w those water-jets was great.
I went for the head,neck & shoulder massage @ Anggun spa to relax myself. It's very good.
We will come back again when we visit kl the next time. Hotel Maya Rocks!!!
Not bad...
Will stay again. Please see my other review for more info.
Not bad, but don't expect the Ritz
Our stay at Maya was great overall, and I'd definitely return to it. However, there are a few things that people should be aware of before making a booking:
1. The rooms are getting a little old. The beds, sheets and mattresses are still excellent and everything in the room still functions. However, paint is peeling in various places and there was a bit of water damage in the bathroom.
2. The staff quite often don't really seem to understand English fully. On numerous occasions we had to explain things multiple times to different people to make sure we were understood. This applied to room service and reception especially. In the end it was quite charming and funny.
Bonuses of our stay were:
1. The buffet breakfast. It's quite good. There's a very broad choice of nice foods from different parts of the world. Definitely worth paying for.
2. The spa. We had a full body treatment for two and it was quite simply the best spa treatment I've ever had. The facilities are great.
3. The pool. As part of the spa facilities, the pool has a very relaxing atmosphere.
Dont waste your time booking here, disgusting!!
Arrived at the hotel for our honeymoon, was told we would get complimentary drinks but we didnt, sat waited for 40mins before we asked for a drink.
Once we checked in went to our room which looked ok to start with but after a closer inspection there were stains on everything. The bathroom was not clean and it showed that the room service was very poor.
After walking around the room for an hour the itching started i decided to have a shower but soon after it began again. Called the reception for an explanation and was offered a room change which i took, this wasted 2hours of our honeymoon. We then moved to our new room which in terms of cleanliness was very poor again stains in the toilet and all over the sink surround. very disappointed considering this was a 5* hotel.
We left the room to go out shopping when we returned we found a load of insect crawling all over the cup of tea that we had left it was at this point we had had enough. We also felt itching in this room too. I had a feeling the rug was full of these insects and to prove it i mixed some sugar solution and put some beside the rug and within a few hours it had hundreds of insect crawling all over it.
Rang reception and asked for the manager to see what we had found. It ended up going to the top and we were refunded and offered a better room.
Location was the only good point.
Wifi Problem, Wifi signals were only available near door but very weak .
Room service was good but they come after 4-5 calls.
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