Excellent Value
For my first stay in KL City the Grand Millenium was an excellent choice. A very large number of staff to meet you on arrival, and from check in to check out 2 days later they could not have been more attentive or helpful. The hotel is idelly located in the heart of KL for those wishing to just have a casual wander around the many Shopping Malls, with access to the Monorail system.
We had breakfast included and found that the vast majority of dishes available were more suitaed to the Asian guest rather than the International, service for eggs, pancakes was very slow, as was attracting the attention of the wait staff for tea/coffee.Having said this however, the quality of food available was very good.We basically ended up only having toast, pastries as the wait for freash cooked eggs, pancakes etc took to long.
We opted for late checkout on our final day as our flights were not leaving until late in the evening. The cost for this was a reasonalble 50% of the day price.
The hotel is starting to look it's age with signs of damp, mould appearing in the rooms and some of the furniture looking a bit scratched and dated.
Internet access is available, however it is not free to guest's, a bit strange for a 5 Star Hotel? however we only paid RM135 for 3 days access, although access was denied early on the morning on the 3rd day. So a bit of a rip off there, as that equated to really only 2 days from the time of check in on day 1.
The most expensive part of the hotels service that we used was Laundry at a cost of over AUD$100, extremely expensive by anyone's standards.
Many family groups use this hotel so be prepared for lots of noisy children around the place.
Overall a very good hotel with a large variety of guests from all over the world.Well worth loooking at and we would most definately stay there again.