Novotel Kuala Lumpur City Centre
2 Jalan Kia Peng,
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Overall Hotel Reviews
Based on 74 reviews
Excellent
Staff was very freindly and helpfull.
it was easy to get a taxi book in advance and check out took hardly 1 minute
breakfast at the looby or at the club lounge was fine
it was easy to get a taxi book in advance and check out took hardly 1 minute
breakfast at the looby or at the club lounge was fine
Excellent location, super friendly staff
This was our second stay at this hotel in five years, and we would definitely return again. Excellent location, with covered walkway directly to KLCC and Pavilion. Clean and welcoming contemporary lobby design and coffee house with super friendly staff. Luggage can also be left safely in the hotel (free of charge), so ideal for late flight departures. Thank you so much.
A very nice hotel! Never expected that the place is very good, clean and well maintained. Hotel service is 24 hrs. Worth recommending to people I know going to KL.
convenient place
It is a very convenient place as it is just walking distance to Pavilion (about 2 - 3 mins). Also very near to KLCC and Bintang walk. The only thing we dont like is the staffs not sure about the construction work outside which block the road and created very inconvenient problems for us as we cant drive our car into the hotel car park.
Suggestion: I think the management should get the details info from the contractor especially about the road block hour.
Suggestion: I think the management should get the details info from the contractor especially about the road block hour.
One of the worst Novotel Chain
I am Accor A/Club member and a regular guest at Accor Group. Novotel Kl was the worst in term of quality of the room. The room curtain not working, air conditional not cool even switch on high and at 15 degree. Do not stay at Premier floor top most level, there is a chiller room above and the noise is unbearable.
Good clean hotel
The room quality and cleanliness is quite good. And the proximity to public areas is excellent. Across the street is the Pavillion Mall, which is good. 5 mins walk to LRT station, and 10 mins walk to KLCC and the Petronas Towers.
The only downside was you have to pay RM30/24h for wifi, where elsewhere they offer it for free.
The only downside was you have to pay RM30/24h for wifi, where elsewhere they offer it for free.
Excellent Hotel, but you always get the...
Excellent Hotel, but you always get the same high standard with every Novotel Hotel all over the world. Great loation, short walk to Petronas Towers, many shops, restaurants etc.
I have found Novotel brand very uneven....
I have found Novotel brand very uneven. The Kuala Lumpur experience for me was bad enough for me to change hotels. My room was small with a distinctly poor odour. There was no fridge to keep anything cold and the room was small. The breakfast was ordinary. This was a hotel room for US$100++. Not good enough. The location was good for shoppers. Perhaps I had one of those odd experiences but I would not reccomend.
The location of the hotel is great....
The location of the hotel is great. It's close to the Monorail, Shopping Centre, money exchange (good rates) and Restaurants. The hotel staff were all very helpful and friendly. The hotel is newly renovated and very clean and tidy. The lifts can take a while, so be patient. Breakfast is western buffet style and a lot of variety. The massage in the hotel is great. You should definelty book yourself for a spa or massage and spoil yourself. I will be back.
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