Merdeka Palace Hotel & Suites, Kuching
Jalan Tun Abang Haji Openg,Kuching, Sarawak,Malaysia.
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Overall Hotel Reviews
Based on 44 reviews
The hotel is away from the waterfront...
The hotel is away from the waterfront and hence one tends to miss out on the action around the waterfront as well as on the variety of food stalls on the waterfront. But for this locational issue, the hotel was good value for money. The staff were friendly. The gym is small and so is the pool.
The Merdeka Palace Hotel itself was excellent...
The Merdeka Palace Hotel itself was excellent and the staff most helpful. They looked after my needs whenever required and everything worked well. Room slightly small and view non-existent but I knew this when booking. Unfortunately they did not have next level of room available. For the price very good and enjoyed it a lot.
Merdeka Palace is an elegant, upscale well located hotel...
Merdeka Palace is an elegant, upscale well located hotel that hides one very unpleasant and one smaller secret.
Deluxe rooms are spacious, elegantly appointed and with a good view. They are more upscale than rooms in the Hilton hotel. The whole building looks pleasant and majestic, the staff is helpful and breakfast is good. A small secret is that hotel rooms in this tall building go only up to the eights floor, all higher floors are for suites only.
A major secret however is that the smallish Standard rooms have windows that face a multi-level parking lot. It is not just that the view from these rooms would be on a multi-level parking lot building, the windows directly neighbor the parking lot building itself! These rooms are completely unacceptable to accommodate human beings, they should be used as storage, not as hotel rooms in a 5 star hotel.
Not knowing this secret we booked a Standard room. When we saw the room, we immediately returned back to the reception and said that such a room was unacceptable. When we told the lady at the reception that nobody told us about this "Standard room secret", she was nice to upgrade us to Deluxe room without paying extra.
a very big and standard hotel that...
a very big and standard hotel that our service is good from their staff.beside that room also nice and comfortable to tourist.but our rate is a bit high to some level of tourist.
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