Merdeka Palace is an elegant, upscale well located hotel...
Merdeka Palace is an elegant, upscale well located hotel that hides one very unpleasant and one smaller secret.
Deluxe rooms are spacious, elegantly appointed and with a good view. They are more upscale than rooms in the Hilton hotel. The whole building looks pleasant and majestic, the staff is helpful and breakfast is good. A small secret is that hotel rooms in this tall building go only up to the eights floor, all higher floors are for suites only.
A major secret however is that the smallish Standard rooms have windows that face a multi-level parking lot. It is not just that the view from these rooms would be on a multi-level parking lot building, the windows directly neighbor the parking lot building itself! These rooms are completely unacceptable to accommodate human beings, they should be used as storage, not as hotel rooms in a 5 star hotel.
Not knowing this secret we booked a Standard room. When we saw the room, we immediately returned back to the reception and said that such a room was unacceptable. When we told the lady at the reception that nobody told us about this "Standard room secret", she was nice to upgrade us to Deluxe room without paying extra.