My mother and I stayed at the...
My mother and I stayed at the Pelangi for 2 nights in early May 2007. We had a pool-side room, as requested, and then at check-in requested a room on the first floor, which was given to us. (There are 2 room types available - ground floor or first floor)
The room was much bigger than expected, and had its own private balcony (all of them apparently have this set up), which was great to have breakfast on. The bathroom was impressive - maybe not the most modern, but definitely lot's of room to store stuff, hang clothes to dry etc
I found that the hotel anticipated guests' requests i.e. I needed an adaptor and phoned housekeeping to request one, however they told me there was already one in the room. That was very convenient. In addition, service at the pool-side bar, lobby lounge and around the hotel generally was efficient and always done with a smile.
The only downside in our stay was that the buffet dinner we had on the last night may have contained some food that was sitting out there a little too long... .
Staying at the Pelangi was a great way to end our holiday. The location is great - a couple of minutes walk outside the gates brings you to a street with restaurants, spas, convenience shops...
I am looking forward to visiting again!
