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Mahkota Hotel Melaka  

 

Overall Hotel Reviews

3/6

rating

Based on 100 reviews

 

Summary

Customer service
3/6
Cleanliness of accommodation
3/6
Quality of room
3/6
Quality of food
4/6
Family friendly
5/6
Value for money
3/6
 
 

AsiaRooms.com reviews

100

 

Room prices from

Updating Rates

 

4/6

rating

The water tap produce bad sound each...
The water tap produce bad sound each time we fully open the tap. And brown water seem to flow out.
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5/6

rating

Very good location for family, value for...
Very good location for family, value for money.
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3/6

rating

Overall still acceptable. Thanks...
Overall still acceptable. Thanks
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2/6

rating

Stayed twice, location is good though it's...
Stayed twice, location is good though it's abit old. 1st stay was great. Was really disappointed with my 2nd stay though. Was given a much smaller room as compared to my 1st stay despite both times i booked same category of room. Safe was not working, water is really yellow(due to very rusty tap, i guess), tap was leaking and flooded the bathroom, had to get housekeeping to clear the mess and was trying to reach duty manager to check on safe as per instructed by a sticker with duty mangager name & number to call for safe matters, however no one ever pick up that phone. Drove out to night market and return at about 1130pm, rounded thrice and still couldn't get a lot, no choice but to park in a yellow box risking to get our car clamped, fortunately nothing happens. Not much variety on breakfast either, everything is quite empty and whatever food that is cooked with sauces/gravy, sauces/gravy are dripped everywhere and all over the counter/table where food are placed. Really too much angst and disappointment during this stay. Will have to consider thrice before booking on this hotel ever again..
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5/6

rating

The Business Centre Manager, Mr Andrew Roy...
The Business Centre Manager, Mr Andrew Roy Tessensahn was very friendly and helpful. He specially brewed some coffee for me and my friends and was very entertaining and sincere . Yes we would like to stay at Mahkota, the next time we visit Malacca.The hot and cold bath in the bathroom need some adjustment. We had a tough tim adjusting the water to our desired temperature. Howevr, the bed was very comfortable and the quilt was also so very comfortable and clean. We were very happy with the cleanlines and the hospitality of the staff.
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3/6

rating

The facilities around the hotel is just...
The facilities around the hotel is just wonderful. Shopping centres , supermarkets, and eating places are walking distance from the hotel. The food is nice in the hawker's centre. Overall I would say it's a good place for relaxation and Rejuvenate. The hotel should concentrate more on cleanliness of the room and toilet. After every vistor must ventaliate the rooms for any odours.
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2/6

rating

The condition of this hotel is poor,...
The condition of this hotel is poor, whilst the reception areas and pools are adequate, the rooms are pretty basic and not at all inviting. A number of the facilities on offer were 'not working at present'. But on the plus side the cost was very low and the breakfast hot.
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2/6

rating

The rates we ok that's why we...
The rates we ok that's why we tried even though we read "not so good" reviews. Thought we'd give it a try, how bad could it be we thought! Well room size is ok for 2 bedroom apt. But the shocking thing is the water for sinks and toilet and shower, it was orange rusty dirty colour!! We changed apts the water was cleaner but the carpets were old dirty and musty. Generally furnishing was old. Pool was ok and breakfast was ok.
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4/6

rating

I had a 2-bedroom apartment came with...
I had a 2-bedroom apartment came with a Queen-sized bed in each room. It was spacious and comfortable. There was musky odour on entering (likely from the carpet and retained odour from past smokers), but soon went away after the room was aired and aircond turned on. There were 2 toilets and dripping water from taps. Toilet bowls jammed when flushed, but service team responded very quickly when called to fix up the problem. For the 2-br apartment, it will be more worthwhile to have at least 4 persons sharing because the per night costs was the same irrespective of smaller groups. There is a small kitchenette with cooking stoves, suitable for those who wanted more homely meals.
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1/6

rating

I think they should spend some money...
I think they should spend some money to upgrade the bathroom and repair the heater.
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