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Fenix Inn, Melaka  

 

Overall Hotel Reviews

5/6

rating

Based on 18 reviews

 

Summary

Customer service
5/6
Cleanliness of accommodation
5/6
Quality of room
4/6
Quality of food
4/6
Family friendly
4/6
Value for money
4/6
 
 

AsiaRooms.com reviews

18

 

Room prices from

Updating Rates

 

5/6

rating

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4/6

rating

Good location
Basically the room is too small but the location is great. A near stroll to nearby historical site & shopping mall. Would suggest to equip a fridge in the room. Have a nice pleasant stay and definitely will go again due to its location.
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4/6

rating

3rd Visit to Fenix Inn
This is my 3rd times staying in Fenix Inn.
Positive:
1) Value for $$, Rm139 for a decent room
2) Cold Aircon
3) TV with some astro programs (ESPN, BBC)
4) 2 minutes walk to shopping centre
5) Valet service was great.(Remember to tips them well)
6) The customer service officer @ reception were great!! Helpful and even offer unbrella to a
family of 4 when it was about to rain
7) Free Wifi - I did a speed test . Average downloading speed (0.9 Mbps) uploading speed
(0.21Mbps) good enough for me (IT IS FREE)
Negative:
1) spotted 1 crockroach..I killed it.
2) Noise insulation can be better between rooms.
3) Abit of moist smell this time @ 1st floor corridor.(new wing)
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4/6

rating

Good place to stay
It's a good place to stay for its cleanliness and near to Mahkota Medical Center (for the reason I stayed there was having some medical check up) and almost every tourist attraction such as Menara Taming Sari, St. Paul Hill, mall, etc. When I stayed there, some part of the building where I lived was under renovation (they have another building apart from the main building) so a little bit noisy in the working hours but still in my level of acceptance.
Food stall is everywhere around the hotel.
There is no elevator there so I myself had to carry my luggage upstairs/downstairs (maybe if you ask for help they would do).
In the end, it's value for money. I would come back.
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5/6

rating

Good Location
Good Location, 5 to 10 mins walking distance to shopping malls, food and massage. Room quite clean except for a tolerable level of cigarette smell. Free valet parking service is good and safe. Suitable for short stay with no children cos no facility for children.
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4/6

rating

Our stay @ fenix inn melaka
We have 9 of us for this stay this round. 3 twins & 1 triple. In fact our initial arrangement was 4 twins but there was last minute changes.
The reception staff was quick to help us to change. Great service!
This round we noticed a nice and cosy reception done up. The slight disappointment comes from the room. We 'killed' some small cockroaches in the room. Apart from this, we had a hard time hooking into their wifi. Even once hook on the strength was very weak.
In our previous stay - the strength was very good.
But we thought for the price paid we cant expect much. Other features in the room were ok.
Will stay again!
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5/6

rating

Shower Curtain
The shower curtain is short and often wet the whole bathroom after shower.
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4/6

rating

Great location
I like the location. It is very near to shopping centres and there are many eating places around the hotel. The hotel provides free valet parking which I like. The room is clean too.
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5/6

rating

great value for great location
location very near 2 shopping malls,place of interest n food outlets. but need 2 improve on cleanliness, because the quilt had stain on it. The mattress is too hard,pillow too soft can't sleep very well at night, i ended up with backache for the next 2 days.overall is value for money,will stay again but will request for softer mattress.
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5/6

rating

Worth Staying
Just visitied Melaka over the weekend 26-02-11.
Highly recommended for budget traveller.
For
1) Good pricing
2) Good location
3) nice Eateries nearby
4) Valet service (good service)
5) Servicing counter very friendly and helpful
6) Very clean. I can sit on the floor
7) No foul smell
Against
1) Noise insulation quite bad - abit noise from next room
2) No lift - For those travelling with old folks, think twice.
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