Not what was expected
Arrived , checked in & wanted to check out same time. The room was musty, dark & a lot of broken cupboards, desk etc. We had a twin room with 2 large beds but the pillows were so old the foam had rolled into hard balls. Large fridge with a large bottle of water in it, however the seal was broken so I think they had just filled it from local water. Wifi was only available down in the foyer but that was hit & miss.
Breakfast was supplied but when we went down we found there were 2 containers of noodles & ??? which looked like slops so we passed on that. Nothing else was offered, not even a slice of toast. The aircon worked well, but the small very old TV had no remote. The door locks were almost hanging off, looked liked they had been forced several times. There was no hot water available in the morning for a shower & they did not know how long it would be before it was fixed. We found the counter staff nice & friendly & helpful but we decided to check out after one night.
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Summary
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2/6
Customer service
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2/6
Cleanliness of accommodation
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1/6
Quality of room
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1/6
Value for money
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1/6
Quality of food
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2/6
Family friendly