The hotel staff was unaccomodating. They...
The hotel staff was unaccomodating. They didn't really know how to meet our needs. We had a phone that didn't work, but they did not replace it. We went during off season (end of July) and there were no beach chairs available on the resort. After telling the hotel staff, they told us that they didn't have any. But what beach resort doesn't have beach chairs by the beach? The hotel pool was satisfactory. The food was inedible. After requesting toilet paper and towels several times, we finally had to go get them ourselves. There is one computer for internet access. The price is reasonable. This hotel does not have free shuttle service from the Kuantan airport. You will have to take a taxi to the hotel from the airport costing around 55-60 ringgets.
Therefore, if you are going to visit Cherating Beach, invest in a higher quality hotel. If you decide on this hotel, be prepared to entertain yourselves because there are few ammenities and the area is rural (small town). Cherating Beach is a wonderful beach for relaxation and rest.