Excellent- you'll have no problems here.
I am a SPG gold member and have been to Malaysia many many times.
The hotel room is the best I have ever been in with 2 toilets! Customer service was excellent and I was granted a late check out as the evening flight to KL is not until 730pm.
I enjoyed the breakfast and liked the way that eggs, bacon, sausage and beans are all cooked to order.
I dont know if I will ever be in Kuantan again but if I do I will stay here. Next time i'm in KL I will be staying in the Vistana.