Eastern & Oriental Hotel Georgetown, Penang
10 Farquhar Street
Georgetown
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Overall Hotel Reviews
Based on 57 reviews
holiday
Our stay was great ,good service.The staff would help with anything we needed.good value .we would highly recommend it .
Olde World Charm
Love the olde world charm of the place, from the lobby, right up to the room. I had a nice sea- view room, very large, with an exceptionally large bathroom! Location is great for a visit to the heritage trail of old Georgetown, with the Blue Mansion just a short 5-minute walk away.
Everything was nice, until breakfast on the last day, when i was served a used pot of tea - the manager changed it for me, but dd not apologise for the slip up.
Overall, i think it's a great hotel.
Everything was nice, until breakfast on the last day, when i was served a used pot of tea - the manager changed it for me, but dd not apologise for the slip up.
Overall, i think it's a great hotel.
A must but once is enough.
A hotel from the colonial days renovated. Something is lacking in the spirit and the quality is not quite up to the price. There is a lot of staff there who seem to be a bit lost as if they had not enough supervision. Somehow I got the feeling that the hotel is counting too much on the surroundings and maybe not realizing what their kind of money can buy elsewhere.
It is good to see that 35 years after I first stayed there the E & O still retains its quality and character. We had a very pleasant 2-night stay there. However, I did miss using the old lift! The prices are quite high, but it is difficult to find fault with the standards of service.
The hotel was very grand. We were met by a Butler and shown our room, which was very nice. The view was excellent. Overall a very pleasant stay, the only downside being the price quoted by AsiaRooms was not the same as I was charged. Room rate from hotel was RM765.60 AsiaRooms quoted RM759 not much I grant you but incorrect. I was also charged for an item from the mini bar that I didn't have. Another minus was hotel didn't take Diners Club. Breakfast was very good.
A faultless experience. The service made one feel very welcome and pampered, nothing was too much trouble. The buffet on the Friday was a little disappointing, the seafood and deserts were excelllent but the meats did not compare with previous visits.
All in all a very enjoyable experience and we would highly recommend it.
All in all a very enjoyable experience and we would highly recommend it.
A real Jewel
I loved this Hotel, and i think the Manager and staff should take credit. everyone smiles, nothing is to much trouble and there is always someone on hand to assist you. it was like stepping back 40 years from a service point of view. This hotel is a real jewel and they made our visit so memorable we can't wait to go back. This hotel has no negatives only positives.
We really enjoyed the E and O...
We really enjoyed the E and O Hotel. It was full of old world charm and grace. It would be a very romantic place to stay.
We enjoyed our stay and indeed extended...
We enjoyed our stay and indeed extended it by an extra two nights. We had to change rooms, both had a sea view, the second a balcony. This was worth having. The rooms were good with a separate sitting area, bedroom and huge bathroom. Breakfast on the terrace was good but other meals in the popular eating facilities were at best average. Great location for the old town but swimming pool rather limited and no beach (but plenty of sea!). Overall, on the expensive side but enjoyable.
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