Definitely need a revision on the stars ratings for this hotel
Let's begin with the positive points. We choose this hotel because of its location. It is situated in between Batu Ferringi and Gurney drive. It's just 5 mins drive to Batu Ferringi and 15mins to Gurney. We wanted to avoid staying at Gurney and Batu Ferringi because traffic jams there can be quite bad esp on weekends.
Pros
- Ideal location
- Sheltered carpark linked to hotel
- Friendly reception
Cons
- Room condition is way below expectations for a 4 stars hotel
- Toilet tiles, bowl and bath tub is extremely dirty
- Thermal-sat for aircon is not working
- Air con fan is extremely noisy at low speed
- Housekeeping is very slow and needs constant reminders to make up the room
- Stingy on extra towels (There are 3 of us and we need to remind them to give us another towel everyday without failed)
- Breakfast is average. Noticed that there are only 2 dishes that were changed daily.
- Carpark pillars and ramp is very narrow