Vistana Hotel & Residences, Penang
213 Jalan Bukit Gambir, Bukit Jambul
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Overall Hotel Reviews
Based on 14 reviews
We were greeted by friendly staff and were allowed to checked in although we were early. We have booked a 2 bedroom apartment, however we were upgraded to a 3 bedroom apartment. The apartment was very spacious but furniture were quite old. The bed was soft, toiletries was very limited, we bought more from a supermart which was within walking distance. There is a famous KAYU Nasi kandar stall (try their roti tissue too) and also a hawker centre right behind the apartment. Overall is a value for money stay however we may not consider staying there again.
Correct but a bit old fashion
Just a bit old...
The rest is good with very nice outside swimming pool.
The rest is good with very nice outside swimming pool.
Value for money stay
average size rooms with good housekeeping. Very fluffy pillows, fresh sheets, towels and invigorating rain shower adds to a smile to the stay here. Buffet spread could be further improved befitting its 4 stars rating. Service is so so but at least not pretentious. Will stay here again.
Very friendly staff, specially the porters and concierge.
I arrived late and tired to find...
I arrived late and tired to find the lavatory cistern running water continually. Not welcome. Also, the early morning 'arranged' taxi to the airport was expensive and operated by a driver who 'didn't have any change'. I felt I was part of a scam; especially as when I was leaving there were taxis waiting, so no special arrangement was needed.
First of all the intrance was waaaw
then...
First of all the intrance was waaaw
then when we go to the side of the appartment it was through the swiming pool the floor wetty and dirty
then the bill man ask us forcly for tipping!!
cos he took our bags up!!
location was bad
no views at all!
nt clean and furnture very old
service bad!
taxi nt bass u should order one with 20 rm 10 min !!
it was bad
i took only 2 nights and i run away back
I can't stop wondering as to why...
I can't stop wondering as to why I am charge (MYR230 per night )MYR60 extra by your company when the
Vistana Hotel thru the website is only charging at about MYR170 per nite. I feel that your company should update your price inline with the hotel.
I can't help to think that in the future, it is best to apply straight to the hotel than to make application thru agent. If the difference is about MYR20 is ok for me, but MYR60, I find it is so much difference.
The Hotel consist of service apartment and...
The Hotel consist of service apartment and full service hotel. The price is about the same. You can expect all the service that comes with the hotel but the apartment is quite bare minimal. But then again, it depends on your need. The apartment can fit about 5 adults where for the same hotel room is only 2.
Therefore, it is definitely worth for a whole family to stay if you have the number. Facilities is available for apartment too (shared with hotel guests). Of course the cleanliness is quite a let down. But that could be due to holiday season where the turn over is high.
Location wise, it is not close to any tourist attraction (walling distance wise). But Penang is a small island. The hotel is very accessible through the coastal highway.
Overall, I would think that the service apartment is highly recommended for large family. it would cost you double if you rented a hotel rooms whether in the same hotel or other nearby.
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