Good location, clean budget hotel
stayed there for 2 nights with my parents. very good location, only 10 min walk from Komtar, shoping complex and talletst building in Penang. hotel is quite clean for a budget hotel. some parts of the hotel is still renovating. i think, we've stayed in a just renovated room. basic things only in the room, air-con and tv, coffee / tea sacthels (but no hot water making facility, have to get hot water from the water dispenser at lobby, near the lift) no wordrobe.
please note that hotel reception asked to pay the fees at check-in (can pay in cash or credit card) and deposit (in cash) which will be returned when you check out (which are not mentioned in the web site). i'd recommend this hotel for budget travellers