Hi Management,
I went on a peak period...
Hi Management,
I went on a peak period where the hotel is mostly occupied ( 14 Dec). I stayed there for a day. I have requested the housekeeping to provide me with 2 additional pillows and towels for myself and my friend. Requested that twice and no one came reason being the hotel do not have any extra pillow due to all rooms are occupied. I find it ridiculous.
I have to request for the bed sheet to be changed as i felt something biting my body. Yes, the service to change bed sheet was prompt. Thank to the staff attending to us if not, i don't think i can sleep at all.
Thanks.
Priscilla Leong