We arrived early (11.00am)the room was available...
We arrived early (11.00am)the room was available for our use. We departed late (12.00 noon)no extra cost with either. Reception staff were extremely helpful and friendly. We could use the airport shuttle bus to take us to the airport (5mins) where we then picked up the airport bus which took us into Auckland, when we returned to the airport we simply rang the hotel and they came and picked us up, again at no extra charge. Room service was not good the evening we used it, but it was an extremely busy evening in the restaurant and we were not charged for our meal when it did eventually arrive. The swimming pool is very small but it makes for a nice focal point on the bar patio area. We had a premier room so we are not familiar with the standard rooms but would suggest that probably it is worth paying the extra. The hotel is ideal for what it is, an airport stopover near the airport, it is not handy for going to and from the city on a daily basis. It is a very welcoming hotel with a lovely reception and restaurant area, it has a 'cosy' feel to it with some fabulous African art and sculptures throughout. Would most certainly recommend it and would use again.
