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Diplomat Hotel, Cebu  

 

Overall Hotel Reviews

4/6

rating

Based on 10 reviews

 

Summary

Customer service
4/6
Cleanliness of accommodation
4/6
Quality of room
4/6
Quality of food
4/6
Family friendly
5/6
Value for money
5/6
 
 

AsiaRooms.com reviews

10

 

Room prices from

Updating Rates

 

6/6

rating

A hotel I went back to for a whole year (every second month)
Very friendly staff!
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5/6

rating

All the basics for a bargain price
I'd recommend this hotel for anyone looking for a basic hotel that covers all your essentials. I booked a room with two single beds, and found both were comfortable. The bathroom had lots of good hot water in the shower (relatively rare in the Philippines), cable TV was good, and the room itself was clean and neat. No traffic noise, and only occasionally heard my neighbours.
The staff were all universally excellent, went out of their way to help, and made my stay that much more pleasurable. The restaurant was good, (try the chicken cordon blue, avoid the salisbury steak), internet access was available (didn't try wi-fi though)
Location-wise, the Diplomat is a 5-10 minute walk to shops, bars and restaurants (turn left as you walk out the front). The nightlife is there if that's your sort of thing, but easily avoided if it's not.
I liked it there so much I extended from 3 to 6 nights. There's a lot of hotels with less to offer at much higher prices. The Diplomat is a bargain!
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4/6

rating

My Comment
Overall, our stay was very nice. The cleanliness of the room was maintained. Hotel crew are all nice and very helpful. People at front desk are very accomodating.
There's one I wish the management will look for. If they can't provide free internet connection, at least, they provide one area within the hotel, could be at the lobby, where there will be free wireless connection. Reason why I will not stay again next time on this hotel is the unavailability of WIFI. People who travel for business or leisure needs internet connection.
Thanks!
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4/6

rating

Good value for money, basic hotel right in the city centre
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4/6

rating

A good option
I've stayed at the Diplomat many times over the last ten years. It is well located and only a short walk from Osmena Circle. Front Desk staff are efficient and friendly and the house staff do a good job. The food in the Lobby Cafe in my opinion can only be described as average and it tends to be expensive for what it is - there are better alternatives nearby. The cafe staff seem to lack the professionalism of their front desk colleagues.
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6/6

rating

Bedding
The only disappointment is the bedding. Single beds with too small bottom sheets and too small blankets.
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4/6

rating

Diplomat Hotel - Cebu, Philippines
I have stayed at the Diplomat many times during the last ten years and it remains one of the better uptown options at a reasonable cost. Curiously though, it's reservation office is only open Mon-Fri, office hours hence my booking with Asia Rooms.
The front desk staff are professional and helpful but the restaurant staff, less so.
A metered taxi from the airport shouldn't cost more than 200php or so - good value with a driver who will use the meter. Coming out from Customs you'll be accosted by dozens of
taxi and other drivers telling you that the 'official' rate is 400php (or more) - not true. Cross the road and go up to the next (Departures) level where you should find a driver willing to use the meter and get a fare as above (current at Oct 10).
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2/6

rating

Value only...
Value only
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5/6

rating

Front reception was most helpful, but kitchen...
Front reception was most helpful, but kitchen staff did not make you feel comfortable, most guest eat else where because cooked food is not quality prepared for westerners so eat outside hotel is better value.
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1/6

rating

In the bathroom, many damaged, do not...
In the bathroom, many damaged, do not smell clean, rooms smells, no chances at night to get drinking water. All the guards were a sleep, staff is not honest.
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