We were very disappointed when we come back home and check our Credit Card bill and found that Marco Polo Hotel charged us an extra $40.00 for a second bed to be put in our room.
We had booked a Deluxe room for 3 adults for $120 prepaid through you. The $40 charge was made on our credit card and they did not explain they were going to add an extra room charge to us for the second bed. They could have just changed us to another room with 2 beds.
We feel like we were ripped off by this Hotel and will NOT stay there again. Our Voucher from you said they were NOT supposed to charge us any extra Room charge.
Your Dissatisfied customers,
D Davis and Family
Your personnel wass absolutely the best. Thank you for being so nice! Please let me know if I can get on a special guest list. IU would love to stay there again. Thank You Tom Worm
Room facilites and service are great. Rooms are well maintained and clean. Security is very intense here. This includes body pat down around whenever entering the hotel. Maybe a metal detector can better deal with this part. Personally, I don't enjoy body pat downs when I'm paying for services. Other than that, the hotel maintains excellent standards.
hotel nice, though expensive for davao compared...
hotel nice, though expensive for davao compared to the others available. Location good, security good taxis so cheap to get anywhere. Nice place davao in general......