Good location, opposite a big shopping mall. Airport distance not too far. No complaints. Only issue was, that I was of the opinion, that the cost of the room booked, is inclusive service charge, VAT and tax. However, when I checked out, I had to pay a bit over PHP2,000 for these charges. So keep this in mind, when booking via Asiarooms. These charges were around 20% of the room rate. Caveat Emptor
This was my 3rd visit to this hotel. Chose it for its excellent location and attentive nad helpful staff The hotel needs a major renovation, though and change of carpets and towels. Noticed cracks in the sink and on the floor tiles in the breakfast area. Loved the unsual X'mas trees in the lobby. Very unique indeed! Missed the smell of the lemon grass diffuser on my floor this time.
This is my first stay at the Dusit Thani and I have to say the service is excellent. My family felt very comfortable and were treated with great respect. If we needed anything, they were there to take care of it and they do it with enthusiasm. I have to say we have not received such excellent service with any other hotel so far in the Philippines. The rooms were not as big as I had hoped them to be but the cleaning service was excellent. I will come back again just knowing that we will not be disappointed.
I enjoyed my stay at the Dusit Thani Hotel, from the moment I walked in until I checked out. Especially, Venus who gave me my keys; even showed me my room. All my request, was handled without fuzz; even request for late check-out. My room is always cleaned and stocked with all amenities and fruit basket every afternoon. All the staff is very polite and friendly. I also like to thank my Bellboy, who is very helpful with all my bags. I feel very safe staying at this hotel but still you don't feel threatened the way they conduct their business. I truly recommend this Hotel to anybody who is looking for a hotel to stay in Makati area. Anything you need is very close to Dusit Thani Hotel.
The Dusit Thani Manila hotel was great during my stay in the Phillipines. It was very clean, everyone was polite, and the services they offered made us feel at home.
