The staff was very nice and efficient....
The staff was very nice and efficient. The room size was fine. The bathroom was old and not very clean and the hot water was terrible; intermittent. The linens were ancient, gray, and very limited in quantity. The pillows were TERRIBLE; bunched up neck breakers. The free breakfast was the exact same items everyday one or two variations and of VERY mediocre quality. Having a Starbucks downstairs is the finest aspect of quality of the hotel. The room service food was average and the sisig (a local specialty) was the poorest I have tasted since being here. Location is fair but no good restaurants within walking distance. Mey Lin Noodles across the street is very good. VERY loud at night. I also stayed in The Heritage in Pasay City a few weeks before and there is no comparison; The Heritage room is much nicer, roo service is excellent (food average) and the free breakfast is EXCELLENT; many fresh fruits and both American and Filipino foods the variety and quality excellent.