I paid for 2 nights, over 2...
I paid for 2 nights, over 2 months in advance on the internet. Plus 1,000 peso deposit when we got there. Stayed first night. Next day the front desk called and asked if we were staying longer. Said, 'No.' When we checked out, they gave back only 750 peso of the 1,000 peso deposit. I said, 'Why?' They said, 'Cause we checked out after 12 noon.' I said, 'But I paid for 2 days! You shouldn't be taking more money from the deposit!' They said , 'No, you only paid for 1 day.' And wouldn't refund any of the money that I had paid for the 2nd day or at least give back the other 250 peso from the 1,000 peso deposit. We will never stay this again and don't recommend this hotel to any one! Because they ripped us off!
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Summary
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Not Rated
Customer service
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5/6
Cleanliness of accommodation
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4/6
Quality of room
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1/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly