This is a grand old lady of...
This is a grand old lady of a hotel, but she's gotten a bit seedy. The staff treat you like a five-star guest, and so in contrast the room is a bit of a joke. After getting the kindest, most efficient and professional treatment I've ever experienced in any sort of hotel, the room: had peeling wallpaper in a corner, a mini fridge that smelled so strongly of mildew I couldn't stand to open it, a bathtub with mold in the corners and a jet black hair on the wall (mine is brown), and a pillow case with odd, pale stains on it. Other than that the room was very nice.
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Summary
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6/6
Customer service
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1/6
Cleanliness of accommodation
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4/6
Quality of room
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4/6
Value for money
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Not Rated
Quality of food
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4/6
Family friendly