None of the above entries mean a...
None of the above entries mean a thing as we never stayed at the hotel
We missed a flight in San Francisco and had to change our itinerary. We never made it in time to use our reservation and were not able to contact the hotel to tell you so. Because of that circumstance, we never used the rooms. We would like a refund, but suspect because we were unable to notify you in time, we'll not be able to get anything.
Dave Hooyer