promotion error
Our stay at the hotel was fine...staffs were courteous...the ambiance was fine...the only problem that we encounter is the misunderstanding between the hotel & the asia room's internet promotion wherein we booked a 4 nights stay packaged with bed breakfast & dinner...unfortunately when we were there we were informed that dinner was not included in any promotion that they have. Which is very disappointing because it was in our booking print out. Although apology was done by the hotel by accommodating our dinner but only for the last 2 nights of our stay. I suggest that proper coordination should be done between the hotel & asia room regarding their promotions so that problem like this wont be encountered again by anyone who book over the internet.