My friends and i stayed in the...
My friends and i stayed in the only triple single bed room available in the hotel for 3 days 2 nights. The room is spacious and clean. The TV was bad initially with only one channel on our day of arrival, but for the next 3 days we were in the hotel, the TV started having many channels to keep us entertain after dark once we relax in our hotel room!
We were surprised to be met at the Puerto Princesa Airport by the hotel staff, we had wanted to take the tricycle to the hotel initially, as there was no complimentary pick-up service for our hotel in Manila. Luckily, i saw the board indicating my name with the hotel logo.
We were also welcomed with a Buko Pandan welcome drink at the reception.
No problems with the check in with our booking from Asiarooms.
But the hotel staff did mess up our booking for underground river tour the 2nd day of our stay. We almost couldn't go to the underground river as we only had 1 full day in Puerto Princesa before flying back to Manila. Eventually, Lisa, one of the hotel staff, resolved the issue and Mervin, the staff who messed up the booking, paid the extra so that my friends and I went on a private tour with a tour guide from Ellens Tours & Travel. Our guide, Toto (Angelo) was very good!
Generally, the hotel staffs are very friendly and helpful. Even with the hiccup, I would still recommend the hotel to others, just make sure they have black and white confirmation when making bookings with any of the hotel staffs and note down the staff name as they do not wear any name tags !
Read full Asturias, Palawan review
Summary
-
5/6
Customer service
-
5/6
Cleanliness of accommodation
-
5/6
Quality of room
-
5/6
Value for money
-
Not Rated
Quality of food
-
4/6
Family friendly