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Grand Central, Singapore  

22 Cavenagh & Orchard Roads Singapore View this hotel's location on a map
 

Overall Hotel Reviews

3/6

rating

Based on 342 reviews

 

Summary

Customer service
3/6
Cleanliness of accommodation
3/6
Quality of room
3/6
Quality of food
0/6
Family friendly
4/6
Value for money
3/6
 
 

AsiaRooms.com reviews

342

 

Room prices from

Updating Rates

 

4/6

rating

the hotel was what I expected -...
the hotel was what I expected - slightly above average. Some items of the service provided were poor in particular the saftey deposit boxes. The number available was limited because half of them were condemned. House keeping was good with rooms made daily. The location was perfect being just off orchard road - the main shopping area and within 5 mins walk of the underground(MRT). Good facilities nearby. Next visit to Singapore I will probably try a smaller hotel for a more personnel service but the grand central is a good basic hotel in a good location.
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3/6

rating

The location of the hotel is perfect....
The location of the hotel is perfect. But room cleaning and service is not so good. And the breakfast is not abundant.
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2/6

rating

Breakfast standards very poor, Beds too...
Breakfast standards very poor, Beds too small
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3/6

rating

Bathroom pipe leakage caused water flows on...
Bathroom pipe leakage caused water flows on the floor. Strange smell inside the room. Aircon can not be adjust.
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3/6

rating

The position of the hotel was great...
The position of the hotel was great however the rooms could do with a face lift as the decor was a little tired.
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3/6

rating

Hotel Grand Central is ideal for shoppers...
Hotel Grand Central is ideal for shoppers and budget travellers who want a clean place to stay. It's just a few minute walks from Orchard. The room I stayed in was clean, quiet but very very cold (central air conditioning system without separate temperature control). However, the lobby area is quite dull and poorly decorated. The check-in/out service's very slow and the front office staff's not very friendly. The breakfast buffet was not impressive and the selections were limited. In conclusion, I would recommend this hotel to those who want a clean and convenient place to stay as it's within an easy reach of public transportation, shopping centers, restaurants and supermarkets. However, if you want luxury things in life, look somewhere else.
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2/6

rating

We arrived at the hotel for a...
We arrived at the hotel for a late check in at 3am Singapore time, the reception was NOT friendly. A little smile when checking guest into their rooms would go a long way. Bad to absolute worse breakfast in any hotel. Very good location next to orchard road and within 100-200 meters of the city centre. Tour guide located on reception which we used to go to Sentosa Island (please allow one day) and river cruise (Chinese high tea about 4 hours). The tour agent on ground floor is fabulous. Summary; Good; Location, room service, access to tour information, convenient store on ground floor and chili crab restaurant on ground floor and only $5 Singapore dollars to Mustafa Little India by blue taxi (the shop that has everything in the world). Taxi prices vary depending on peak, off-peak and if ERP (singapore toll for using busy roads) is paid or not. Airport to hotel was charged $47 SG dollars however going back was only charged $15.40 SG dollars. Breakfast Breakfast same for 5 days. The breakfast was NOT changed for over 5 days and if the management of Grand Central can read this comment please note that at least two items on the breakfast can be changed daily to give greater choice. Boiled eggs with shell, sliced tomatoes, sliced bread tea and coffee and other items of similar, sausages of poor choice. Bad Old furniture, and furniture could take a good dry clean. TV and fridge small. Bathroom old style and requires update. The Pool was out of service for the entire 5 days we were at the hotel. Overall Value for money accommodation near city centre.
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3/6

rating

A bit old and dingy, but OK...
A bit old and dingy, but OK if you do not intend to spend any time at the hotel. You can get a broadband internet connection in the room using pre-paid cards from reception. Don't bother with the breakfast! Use local cafe's/ Starbucks, etc.
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5/6

rating

Honestly,the room sizes werent bad at all...
Honestly,the room sizes werent bad at all for the price we paid for a twin share room (wife son & I).The location was perfect for shopping and eating out and staff were friendly as well.The tour operator was always bubbly and helpful and im glad we chose Grand Central as our first hotel in Singapore!!!
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2/6

rating

my ratings say it all....
my ratings say it all.
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