This is the second time I stayed here, We arrived on an early flight and were able to check into our room earlier than the allocated 1400hrs, we did have a problem with the hot water and the toilet not flushing properly,Rang reception and they sent someone straight up to check the problem.Overnight the water didn't heat up at all and it was just a warm shower, told them again at reception about the problem, so they allocated us another room while we were out for the day,they moved our luggage as well, when we got back they had upgraded us to an executive suite which was great, considering I was expecting the same type of room.
