A good four star hotel but did...
A good four star hotel but did not merit five stars.
Facilities generally are good but space around pool and outside spa is very limited especially during high season
Food in the Italian restaurant and in the coffee and sandwich lounge was excellent however, the buffet was extremely disappointing with 'tired' hot dishes, we felt quality was greatly sacrificed for quantity of choice. We had buffets in the Westin Chosun, Novotel in Hae-un-dae and Nongshim in Oncheong-jang which were all much tastier.
Staff were extremely helpful, friendly and efficient though there were far too many 'welcolmers' bowing at various appointed places, certainly for our taste.