The main advantage of this hotel is...
The main advantage of this hotel is that it is located very centrally. It is quite near all the interesting sights in Seoul.
I booked two non-smoking rooms, one for my parents and another for myself, for two nights. One of the rooms smelt rather strongly of disinfectant, so I asked for a room change. The staff was happy to oblige, but the intended replacement smelt even more strongly of disinfectant, so we gave up on the idea. We also hated the dark brown decor, and the room did not seem very clean.
The breakfast service on the first morning was rather bad. There were too many guests in the hotel, the restaurant was too small and there was not enough staff, so we had to wait a bit. And when the food came, the coffee was missing from one of the breakfast options my father chose. Later, the staff apologised and sent us all complimentary coffee.
We stayed in this hotel before it became part of the Best Western chain, and it was a much better place then. The rooms were cleaner, and the decor was a pleasant light green. Sadly it seemed to have gone downhill after it joined the chain. The main problem does not seem to be with the staff, because they were friendly and tried to do as much as possible for the guests, but rather the management. They should enlarge the restaurant and employ more cleaning staff.