This is a beautiful property, but the...
This is a beautiful property, but the reception area is small and does not give the impression of a 5-star establishment. Although breakfast was included, it ended at 10am - much too early for holiday-goers. The breakfast room was always crowded so looking for a quiet place to sit was a challenge. We, and a few other guests had to stand around for about 5 - 10 minutes waiting for tables to come free. Some guests even decided to eat standing around the buffet table. While I understand this is probably more of a family hotel, having to sit next to a couple of screaming kids at breakfast is not my ideal way to start the day. Breakfast was buffet-style, but nothing was replenished from about 9.30am onwards leaving late-comers to fight over what was left.
Though we stayed a total of 4 nights, house-keeping only came once to tidy our room. When asked why this was the case, we were told it was a public holiday in Korea. This puzzled me because I thought the hospitality industry did not keep the same public holidays as the rest of the work force. Perhaps things are different in Korea.
We were given a room on the 4th floor, so the traffic noise was a big problem. For residents considering this hotel, be sure to ask for a room on one of the higher floors if possible.
Fraser's Place Central Seoul is, in my opinion, excellent for families with small children. Facilities in the room are complete, and the location is excellent. The reception staff are very professional and speak excellent English. But for travellers looking for some quiet time, or couples looking for a romantic stay, I would suggest another hotel.
