My family was pleasantly surprised that the...
My family was pleasantly surprised that the Hotel upgraded our rooms. The service standard was excellent. The in-house facilities were comprehensive. Both the Japanese restaurant and Sonoma Grill served nice food. During the height of the typhoon crises, the hotel staff, especially the receptionist and concierge, remained cool, calm and professional throughout. They were up to date with the weather information and on the status of the flight departures.